HerTechEdge Digital Maturity Self-Assessment SurveyPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Full Name *Name of Your Business *Email Address *Describe Your Business *Who Are Your Primary Customers? *LocalRegionalNationalInternationalPosition/Role *Contact Number *Reason for Assessment *Process ImprovementBusiness GrowthNew Product/Service IntroductionHow Many Employees Do You Have? *1-56-1011-5051+Do You Have An Online Presence (e.g., Website, Social Media, E-Commerce, etc?) *YesNoTechnology like Do do Which of the following tools or platforms do you currently use? (Select all that apply) *Social Media (e.g., Facebook, Instagram, LinkedIn)E-commerce Platforms (e.g., Shopify, Jumia, Konga)Customer Relationship Management (CRM) ToolsInventory Management SoftwareAccounting/Finance SoftwareNone of the aboveHow would you rate your familiarity with digital tools? *Beginner (little to no knowledge)Intermediate (basic usage)Advanced (comfortable using a range of tools)How often do you use digital tools for your business operations? *DailyWeeklyOccasionallyNeverDoes your team have a member who is skilled in using digital tools? *YesNoHow effective are the digital tools you currently use? *Very effectiveSomewhat effectiveNot effectiveI don’t use any digital toolsWhat challenges do you face in using or adopting digital tools? (Select all that apply.) *Lack of knowledge/trainingHigh cost of toolsLack of time to learnPoor internet connectivityOtherCustomer EngagementDo you use social media or digital platforms to engage with customers? *YesNoHow do you currently interact with your customers? (Select all that apply.) *In-PersonPhone callsEmailSocial media platformsMessaging apps (e.g., Whatsapp)OtherDo you track customer data (e.g., purchases, preferences, feedback)? *Yes, using a digital toolYes, manually (e.g., paper, spreadsheets)NoGrowth and GoalsWhat are your business goals for the next 12 months? (Select all that apply) *Increase salesExpand customer baseImprove operational efficiencyLaunch new products/servicesOtherIf other, specify.Which areas of your business do you believe would benefit the most from digital tools? (Select all that apply.) *MarketingSalesCustomer ServiceInventory ManagementFinancial ManagementOtherIf other, explain.What is your biggest challenge in scaling your business? *Support NeedsHave you received any digital training or support for your business before? *YesNoWhat kind of support would you find most valuable? (Select all that apply.) *Training on specific toolsOne-on-one mentorshipAccess to affordable digital toolsPeers networking opportunitiesOtherIf other, describe.Is there anything else you'd like us to know about your business or digital needs?Submit926826752
