Techy Train Incubator

Mon - Sat 9.00 - 18.00. Sunday CLOSED
Our Location
Abuja, Nigeria
Speak to a Rep
+234 813 456 3739

This No Refund Policy outlines the terms and conditions governing refunds for our services and digital products.

By engaging in a transaction with us, you acknowledge and agree to the following:
1. Service-Based Business:
a. Our services are provided based on the specific requirements and needs of each customer.
b. Once the service has been rendered or delivered, no refunds will be issued. b. Any deposits or upfront fees paid for our services are non-refundable. These fees cover administrative and preparatory costs incurred prior to commencing the service.
c. In the event of cancellation by the customer before the completion of the service, any fees paid will not be refunded.

2. Digital Products:
a. Our digital products include downloadable files, software, templates, and other digital assets. Once a digital product has been purchased and delivered, no refunds will be issued.
b. We strive to provide accurate and detailed descriptions of our digital products to help customers make informed decisions before purchase. It is the customer’s responsibility to review the product details and compatibility requirements before completing the purchase.
c. In the event of technical difficulties or issues with accessing or downloading the digital product, our customer support team will make reasonable efforts to assist and resolve the problem. However, such difficulties will not warrant a refund.


3. Exceptions:
a. If we fail to provide the agreed-upon service or deliver the digital product due to unforeseen circumstances or reasons beyond our control, we will evaluate the situation on a case-by-case basis and determine an appropriate resolution, which may include issuing a refund.
b. If there are any legal obligations or consumer protection laws in your jurisdiction that override this No Refund Policy, those obligations will take precedence.

4. Dispute Resolution:
a. In the event of any dispute arising from a transaction, we encourage customers to contact our customer support team first. We will make reasonable efforts to address and resolve the issue.
b. If a satisfactory resolution cannot be reached, any legal actions or claims related to refunds or disputes will be subject to the applicable laws and jurisdiction where our business is located.